notes on information organizations

February 14, 2011

Why “Why you should listen to librarians about copyright” is important

Filed under: copyright, librarianship — Frank Cervone @ 9:15 am

One of the major issues facing academic libraries today is how we demonstrate our relevancy. In this blog post, Why you should listen to librarians about copyright, Nancy Sims in her Copyright Librarian blog makes a number of important points that, while not explicitly posed as relevancy issues, are all directly related to demonstrating relevancy in today’s environment. What is particularly important about Nancy’s post is that it is based on actual research. While some may argue that the research is flawed because it is based on a convenience sample, nonetheless the research that was done demonstrates an important point, which is that librarians do tend to know more about copyright than teaching faculty and librarians can be very helpful when trying to navigate through the difficult issues related to the use of copyrighted material in courses and other educational environments.

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October 1, 2010

the great disconnect: open access in your face

Filed under: change, cultural trends, information access, innovation, librarianship — Frank Cervone @ 8:11 am

For the most part, I agree with Barbara Fister in her recent blog posting The Great Disconnect: Scholars Without Libraries.  Our continuing reluctance to embrace open access publishing is slowly killing our academic enterprises. The cost of journals, which perhaps are an outmoded concept in and of themselves, continues to increase at a pace that is unjustifiable given advances in technology and the rate of inflation.

On the other hand, I’m not sure that articles like this do anything to meaningfully change that dynamic. “Why?” you may ask.

It seems that a great deal of traction in the open access movement is lost by the religious fundamentalist approach that is generally taken.  The basic jist of this argument is that, “I’m right, you’re wrong and implicitly stupid for not seeing it my way. Because of your stupidity, you are destroying western civilization.” While this might be emotionally satisfying to the person making the argument, it doesn’t do anything to advance the argument. We know from many sociological and psychological studies that this type of argument just turns people off and can, in fact, entrench people even further in their current beliefs.

Perhaps a more useful approach would be to demonstrate the benefits of open access and how it benefits both researcher and institution. If these benefits can’t be demonstrated, then perhaps some rethinking needs to be done.

August 4, 2010

no laughing matter – are library websites any better?

Filed under: higher education, information access, librarianship, web site design — Frank Cervone @ 8:18 am

This analysis from Inside Higher Ed about a comic (that has gone viral) on how bad university websites are points out just how disconnected many academic websites are from their user communities. I don’t think there is much to add to the analysis except for considering how disconnected many library websites may be from their user communities. In particular, what are the library equivalents on the left side of the Venn diagram that need to be replaced by library services more representative of those on the right side of the diagram?

A couple of things on the left side come to mind immediately: the welcome from the director, the slide show of empty computer labs, “news” items that are really marketing pieces with no relevance to services or collections. Some of these things should be on the website but just not on the front page. On the right side, many of the items listed for the university site are also valid for the library: calendar/hours, address and phone number, maps, reserve reading lists, direct seemless access to all resources and not just the catalog.

July 29, 2010

the future of the academic library (?)

Filed under: librarianship, service models — Frank Cervone @ 7:20 am

Last year I attended the Cornell Institute for Computer Policy and Law and while the institute was quite good, the only session of any note on academic libraries was lacking as  it was more about preserving the existing order (and stereotypes) than exploring what really needs to change to ensure that academic libraries have any significant relevance in the future. So, I was very glad to see that this year’s session on academic libraries was much more progressive and forward looking.

In the session entitled The Future of the Academic Library: Space, Digitization, Access, and Curation in the New World of Information (available via streaming video), Susan Perry pointed out 10 major issues libraries need to consider as they plan and develop services. While the entire list of issues can be found at Tracy Mitrano’s post The Future of the Academic Library – Law, Policy — and IT? so I’ll emphasis just a few of the major points that I think are particularly cogent along with some of my own comments:

  1. Within ten years, most academic information will be available in digital format, so the need for space for collections really will markedly decrease; 
  2. Librarians today need to be: intellectually curious, collaborative, technologically sophisticated, good teachers, and adaptable because things are changing to quickly to not be all of these things; 
  3. While the Open Source movement is making many learning materials and computer applications freely available, maintenance of the applications requires staff. It is completely unreasonable to think you can build an infrastructure based on open-source without developing the necessary skills within your staff to maintain these applications; 
  4. Digital asset management and production is the name of the game for the archives of the future; 
  5. Helping students find and evaluate accurate information is probably the most important roles for librarians now. In order to do this librarians, instructional technologists, as well as faculty, must work together.

July 28, 2010

where libraries may be able to help the early career researcher

Filed under: information access, librarianship, social network — Frank Cervone @ 11:19 am

Researcher in a laboratoryThere is a short article in the most recent issue of JISC Inform that provides an interesting compliment to my last post. Although the article is not specifically directed at libraries, it points out some possible areas and ways librarians can become more involved in the day-to-day activities of early career faculty members. One of the findings of this study libraries need to consider is that early career researchers don’t use Web 2.0 tools to share their research. Instead they prefer face-to-face interactions and there are many different reasons for this. As these reasons are more sociological than technological, it probably doesn’t make sense to develop tools or systems that don’t cannot address the underlying social issues that are acting as an impediment to Web 2.0 tool use if we expect those tools to actually be used. Additionally, one of the major obstacles for early career researchers that do want to use Web 2.0 tools is that they are often unaware of what e-research tools are available to them.

Some of the recommendations in the report include making tools as intuitive as possible, having tools facilitate (as much as possible) “social” activities appropriate for the specific discipline, making security and data management of research data robust, easy to use, and portable from one institution/organization to another. Librarians can possibly get involved by also developing  “research toolkits” that list available tools, and those otherwise supported by the institution, for specific disciplines.

July 26, 2010

research life and libraries – not exactly a rosy picture

Filed under: cultural trends, librarianship — Frank Cervone @ 10:45 am

In this latest report from OCLC Research, A Slice of Research Life: Information Support for Research in the United States, Susan Kroll and Rick Forsman paint a rather bleak picture for libraries as part of the research process. In many ways, the authors discuss and reemphasize many of the points that have been made in several recent studies. For example, the authors find that the “relationships between researchers and traditional library and university support for research have shifted radically.” Additionally, the concept of “satisficing” (accepting an adequate answer or solution over an optimal one) now clearly extends into the research process itself. More troubling for libraries is that the authors find significant evidence that researchers use online tools and commercial services that are discipline-specific in lieu of the more generic tools provided by university libraries. Furthermore, it doesn’t seem that current efforts by libraries to devise new services to manage research data have helped researchers much as they still feel overwhelmed by the disorganized and increasing accumulations of “relevant” data in their fields. Most troubling for libraries is that the authors did not encounter a single respondent in the study who had visited a library for help or assistance while performing their research. The authors state that “researchers do not realize what expertise librarians have to offer their users, are uninformed about services offered, and have little idea what the library might do in the future.” Consequently, the study respondents “did not see libraries as having much to offer in any of these areas as researchers require practical evidence of direct value” and libraries have not provided that to the respondents’ satisfaction. Clearly if libraries are going to maintain any relevancy in the academic arena, they will have to do a better job of providing expertise and services that are relevant to researchers.

May 20, 2010

Generating a buzz for your librarians

Filed under: librarianship — Frank Cervone @ 7:22 am

This blog post,  raising your internal profile as an academic liaison librarian from the Research Information Network is a great summarization of many of the ideas I’ve heard from folks on how to make your library and librarians more relevant to faculty and students.

Some of the ideas I particularly like include:

  1. Creating a newsletter to all members of the university – but I would suggest it come out several times a year rather than only at beginning of academic year
  2. News on the library home page – keep it up to date!
  3. Liaison librarian web page – let people know who you are
  4. Talking to individual lecturers/department – teaching sessions for their courses
  5. Joint project bids with academic staff – an excellent way to get to know people and also become involved in the workings of the larger institution.

Although some of the suggestions in the original blog post are specific to the UK, it’s would be easy to adapt those ideas to other countries and contexts.

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