In this latest report from OCLC Research, A Slice of Research Life: Information Support for Research in the United States, Susan Kroll and Rick Forsman paint a rather bleak picture for libraries as part of the research process. In many ways, the authors discuss and reemphasize many of the points that have been made in several recent studies. For example, the authors find that the “relationships between researchers and traditional library and university support for research have shifted radically.” Additionally, the concept of “satisficing” (accepting an adequate answer or solution over an optimal one) now clearly extends into the research process itself. More troubling for libraries is that the authors find significant evidence that researchers use online tools and commercial services that are discipline-specific in lieu of the more generic tools provided by university libraries. Furthermore, it doesn’t seem that current efforts by libraries to devise new services to manage research data have helped researchers much as they still feel overwhelmed by the disorganized and increasing accumulations of “relevant” data in their fields. Most troubling for libraries is that the authors did not encounter a single respondent in the study who had visited a library for help or assistance while performing their research. The authors state that “researchers do not realize what expertise librarians have to offer their users, are uninformed about services offered, and have little idea what the library might do in the future.” Consequently, the study respondents “did not see libraries as having much to offer in any of these areas as researchers require practical evidence of direct value” and libraries have not provided that to the respondents’ satisfaction. Clearly if libraries are going to maintain any relevancy in the academic arena, they will have to do a better job of providing expertise and services that are relevant to researchers.
July 26, 2010
research life and libraries – not exactly a rosy picture
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